Photos & assets
Upload product photos
Upload once and use the product in every design. Uploading and cut-outs are free.
Upload#
- 1
Open the upload
A new client asks for photos straight away (Add your products). Later, drop photos anywhere on the left rail, or use Add photos under Your assets.
- 2
Choose the photos
PNG, JPG or WebP, up to 10 MB each and up to 10 at a time. Files over 10 MB are skipped.
- 3
Let them process
Each photo is cut out and named automatically. A spinner shows while it works; an amber ⚠ means check the cut-out.
What makes a good photo
One product per photo, in good light, with the label facing the camera and nothing covering it. A plain phone photo on a counter is fine; the scene is replaced.
Real estate#
Upload exterior and room photos, one per file. Nothing is cut out and no wall ever moves: each photo stays whole and is labelled from the image ("Villa exterior", "Empty living room"). Add notes such as "lake-facing, 12th floor" in Manage assets.
Fashion and jewellery#
Garments can be photographed folded or on a hanger; On model and Outfit designs show them worn. Jewellery close-ups are extended rather than cut out.
The angle badge#
Each ticked photo shows Above or Angle (how it was shot). Click the badge if it's wrong: it decides which scenes suit the product. Not used for real estate.
If a photo is refused#
Image models sometimes decline a photo, usually because the packaging shows a copyrighted character or artwork (a superhero, a cartoon, a film tie-in). You'll see "This photo can't be used" and your credits are refunded. Use a different photo of the product.
Stuck? Ask the assistant in the corner of any page, or email contact@turtletechsai.com.