Help

Getting support

Ask the assistant, raise a ticket, or reach a person.


In the app#

Click Help in the corner of the dashboard or a studio. The support assistant knows your plan and account, answers how-to questions, and, if it can't fix something, raises a ticket that the team answers by email. Never share passwords or card details in the chat.

Email and phone#

Emailcontact@turtletechsai.com
Phone+91 78418 53298
HoursMonday to Friday, 10:00–18:00 IST

Include the client's name, what you clicked and the message you saw. For payments, add the Razorpay payment ID from your receipt.

Stuck? Ask the assistant in the corner of any page, or email contact@turtletechsai.com.