Legal

Subprocessors

Last updated: 18 September 2026

TurtleCanvas uses the following third-party subprocessors to provide the Service. Each subprocessor is contractually bound to protect your data in accordance with our Data Processing Addendum.

SubprocessorPurposeLocation
Microsoft AzureHosting, database, file storage and Azure OpenAI models (design, captions, planning)United States
RazorpayPayments, subscriptions and credit packsIndia
OpenAIAI models (fallback provider)United States
OpenRouterAccess to AI models from other providers (such as Google Gemini and Anthropic Claude)United States
fal.aiImage processing — cutting products out of photos, relighting and upscalingUnited States
Postmark (ActiveCampaign)Email — password resets, receipts, invoices, client review and report emails, and product emails you opted intoUnited States
SerperWeb and maps search for website import and Find clientsUnited States
UnsplashStock photographyCanada
Meta (WhatsApp Business)WhatsApp channel, if you connect itUnited States
Telegram, Discord, SlackMessaging channels, if you connect themVaries
Google AnalyticsUsage analytics, only with your consentUnited States
Microsoft ClarityUsage analytics and anonymised session recordings, only with your consentUnited States

Notification of Changes

We will update this page when subprocessors are added or removed. If you have subscribed to DPA notifications, we will email you about material changes at least 30 days before they take effect.

Contact

Questions about our subprocessors? Contact us at contact@turtletechsai.com.